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Susan Crichton is an emeritus professor - University of British Columbia's Okanagan Campus and the founding director of the Innovative Learning Centre. She taught in both the Bachelor of Education and graduate programs, focusing on Trades and Technology, the Maker Movement, and appropriate technologies. Her research explores the thoughtful design and development of learning environments to enable quality teaching and learning, especially those in challenging contexts.

Internationally, she has worked with educators in Canada, East Africa, Ghana and South Africa in the intersection of design thinking and making (https://commons.royalroads.ca/takingmaking/). She has worked for the Canadian International Development Agency (CIDA) in western China and the Asian Development Bank in Hunan Province, focusing on ICT innovations to enhance basic education and professional development. She has been invited to work in Bhutan, Chile, and Tanzania, principally in the area appropriate technologies. She has experience in education for rural and remote communities.

Currently, she consults on design thinking, program design and renewal, blended learning, educational responses to COVID-19, and making.